Reshaping Christian Ministry in a Post-Covid World

It’s no secret that the church is changing in the post-Covid world. Ask any church leader and they are likely to tell you the same thing: It’s easy to draw a dividing line between the pre-pandemic world and the one we live in now. Patterns of church attendance and giving are different, as is the nature of Christian spiritual formation, the way we gather with others to learn, fellowship, and pray. As 2020 turned to 2021 and now 2022, it’s become clear that what started as a temporary suspension of life, as usual, has become a drastic shift of the status quo. “Normal” in 2022 means something different than it did in 2019.

It’s also no secret that technology is a major driver of these changes. A slew of platforms facilitate virtual small group meetings, and it’s never been easier to stream and record worship services with devices and software already on hand. The technologies that enable many people to work from home also enable us to “church from home.” Whether that’s a positive or negative shift, we can debate. What’s not debatable is the reality of it. For better or worse, technology is reshaping Christian ministry in the post-Covid world we live in.

Shifting Worship Practices

Shifts in worship and discipleship, two of the most central arenas of Christian ministry, illustrate the increasing influence of technology. Before the onset of the pandemic, in the United States, many churches offered online worship, and the number of churches doing so was increasing steadily each year. But generally, it was reserved for larger churches, usually offered through their own church website, and attendance online was sporadic. In mid-March of 2020, the Barna research group reported that 2 percent of practicing Christians attended a church with a live-streamed or other video sermons, saying “the data suggest these services are still a novelty.” Even in early 2020, streaming your worship service was a luxury for forward-thinking congregations who could afford it. Attending worship online was what you did when you were out of town and couldn’t worship in person, or a way for college students and those who had recently moved away to remain connected to the church.

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This all changed in the spring of 2020 when the coronavirus pandemic forced congregations to suspend in-person gatherings. Almost overnight, nearly every pastor and church leader faced a choice: find a way for the congregation to worship online, or forgo worship altogether. Most chose to establish online worship, and it became a vital link between the congregation and its people when the usual links had been severed. By June of 2020, Barna found that 96 percent of pastors reported they had begun streaming their worship services. The change happened swiftly, and even when a return to in-person worship became possible, churches continued to offer it online as well. They had taken the step, invested in the necessary resources, and seen the expected and unexpected benefits. Today, more congregations than ever offer worship online, many of them using one or more established tools such as Youtube or Facebook live.

Many of the questions regarding online worship have shifted as well, from “whether” to “how.” Before the pandemic, a congregation may have asked about viability and value. “Should we offer online worship? What will it cost, in money, time, and energy, and will it be worth the investment? Will people attend less often if they have the option?” Now that so many churches have taken the step, the sense appears to be that there is no going back. Questions now are geared toward best practices. “How can we offer online worship in the best possible way? What is the right time and format? Where should our cameras be placed? What streaming service(s) should we use to reach the most people?” And perhaps most importantly, “How can we follow up with those who encounter us online?”

Discipleship and Formation

Similar changes are taking place in the realm of discipleship and Christian formation, with the emergence of virtual or hybrid small groups alongside those that meet in person. In my congregation, several adult Sunday school and small groups classes began meeting weekly or bi-weekly by Zoom during the pandemic. A number of new groups began online during this time, with some continuing to gather virtually.

When gathering in person became possible once again, we maintained a way for people to connect virtually. And at least one of our Sunday school classes meets in person but uses Facebook’s Portal to allow people to attend virtually as well. Typically they have 4-8 people participating from home alongside the 20 or more in the classroom each week. Last fall, one Wednesday night class met in person with a computer in the room for people to participate via Zoom. I taught a different class that met in our chapel, but we also streamed it through Facebook Live and allowed people to interact via the comments.

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Conversations with leaders and congregants in other churches paint a similar picture elsewhere. There’s a mixture of gathering online and in person. It’s messy, inconsistent from one place to the next as leaders experiment, adapt, and do what’s right in their context. But the big picture is that gathering online has emerged as a viable way to connect with fellow Christians for Bible study and fellowship, and it’s not going away.

A Glimpse of the future

It’s difficult to say much that is specific about the long-term effects of these changes. It’s still relatively new, and churches and their leaders are still finding their way through them. And of course, my experience and observations are limited. I’m speaking primarily about congregations in the United States, while technology is driving other sorts of change in other parts of the world. Even so, I can point to three early patterns that may be trends.

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The first is a geographical shift. It’s easier than ever before to connect with a church in another city or state, because much of what they do is online now. People who move away can remain involved in the congregation by worshiping online and participating in virtual small groups. If my family member or friend across the country tells me about a positive church experience, I can see it for myself by connecting with that church online. If my favorite Christian author is a pastor, I can begin to attend their church even if I live hundreds of miles away. In this emerging reality, the quality of online worship and small group offerings becomes important, and following up effectively with those who connect online is even more important.

The second is a temporal shift. Streamed worship remains a live event, but if it’s recorded for later viewing, then “attendance” suddenly diffuses over several days instead of a single hour on Sunday. The same is true for some classes and small groups. Last fall I taught an in-person class that was streamed through Facebook Live. During the class, we had a handful of online participants, maybe 4 or 5. But when I went back a week later, I discovered Facebook had recorded more than a hundred views. Now, views alone is an unreliable metric—it may be that someone just paused on it for a few seconds as they scrolled through their feed. But even so, the class was being encountered, even in a small way, for several days after I taught it.

The third is increased recognition among church leaders of the importance and potential of digital connections. More pastors and church leaders are not only paying attention to online offerings but developing the skillsets to use them well. Church staffs and volunteer teams are beginning to include roles specifically focused on digital ministry, especially at larger churches. And forward-thinking church leaders and writers are beginning to look farther ahead, asking what implications things like cryptocurrency and the Metaverse might have for the future of Christian ministry, and what steps congregations need to take today in order to prepare for them. 

Emerging technology is reshaping Christian ministry, just as it’s reshaping many aspects of our lives. It is more important than ever for us to pay attention to technology, both the systems and devices that are already well-entrenched and the emerging technology that is going to shape the world tomorrow. As the pandemic made all too clear, the distance between the present and the future is incredibly small. The present is not a static set of circumstances but a constantly evolving, dynamic landscape in which emerging tech is a major driver of change. Looking to the future, and technology’s role within it, is a faithful act in the present.


Brian Sigmon is an acquisitions editor at The United Methodist Publishing House, where he edits books, Bible studies, and official resources for The United Methodist Church. He has a Ph.D. in biblical studies from Marquette University, and has published a number of academic and popular articles on the Bible and Christian theology. Brian loves to teach and to help people of all backgrounds deepen their understanding of Scripture. When he isn’t editing, teaching, or writing about faith and technology, Brian enjoys woodworking and writing science fiction. He lives in Kingston Springs, Tennessee with his wife and their three children.