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Tag: mental health

4 Surprising Ways Emotional AI is Making Life Better

It’s been a long night and you have driven for over 12 hours. The exhaustion is such that you are starting to blackout. As your eyes close and your head drops, the car slows down, moves to the shoulder, and stops. You wake up and realize your car saved your life. This is just one of many examples of how emotional AI can do good.

It doesn’t take much to see the ethical challenges of computer emotion recognition. Worse case scenarios of control and abuse quickly pop into mind. In this blog, I will explore the potential of emotional AI for human flourishing through 4 examples. We need to examine these technologies with a holistic view that weighs their benefits against their risks. Hence, here are 4 examples of how affecting computing could make life better.

1. Alert distracted drivers

Detecting signs of fatigue or alcohol intoxication early enough can be the difference between life and death. This applies not only to the driver but also to passengers and occupants of nearby vehicles. Emotional AI can detect blurry eyes, excessive blinking, and other facial signs that the driver is losing focus. As this mental state is detected early, the system can intervene through many means.

For example, it could alert the driver that they are too tired to drive. It could lower the windows or turn on loud music to jolt the driver into focus. More extreme interventions would include shocking the drivers’ hands through the steering wheel, and also slowing or stopping the car in a safe area.

As an additional benefit, this technology could also detect other volatile mental states such as anger, mania, and euphoria. This could lead to interventions like changing temperature, music, or even locking the car to keep the driver inside. In effect, this would not only reduce car accidents but could also diminish episodes of road rage.

2. Identify Depression in Patients

As those who suffer from depression would attest, the symptoms are not always clear to patients themselves. In fact, some of us can go years suffering the debilitating impacts of mental illness and think it is just part of life. This is especially true for those who live alone and therefore do not have the feedback of another close person to rely on.

Emotional AI trained to detect signs of depression in the face could therefore play an important role in moving clueless patients into awareness. While protecting privacy, in this case, is paramount, adding this to smartphones or AI companions could greatly help improve mental health.

Our faces let out a lot more than we realize. In this case, they may be alerting those around us that we are suffering in silence.

3. Detect emotional stress in workplaces

Workplaces can be toxic environments. In such cases, the fear of retaliation may keep workers from being honest with their peers or supervisors. A narrow focus on production and performance can easily make employees feel like machines. Emotional AI systems embedded through cameras and computer screens could detect a generalized increase in stress by collecting facial data from multiple employees. This in turn could be sent over to responsible leaders or regulators for appropriate intervention.

Is this too invasive? Well, it depends on how it is implemented. Many tracking systems are already present in workplaces where employee activity in computers and phones are monitored 24-7. Certainly, this could only work in places where there is trust, transparency and consent. It also depends on who has access to this data. An employee may not be comfortable with their bosses having this data but may agree to ceding this data to an independent group of peers.

4. Help autistic children socialize in schools

The last example shows how emotional AI can play a role in education. Autistic children process and respond to social queues differently. In this case, emotional AI in devices or a robot could gently teach the child to both interpret and respond to interactions with less anxiety.

This is not an attempt to put therapists or special-needs workers out of a job. It is instead an important enhancement to their essential work. The systems can be there to augment, expand and inform their work with each individual child. It can also provide a consistency that humans also fail to provide. This is especially important for kids who tend to thrive in structured environments. As in the cases above, privacy and consent must be at the forefront.

These are just a few examples of the promise of emotional AI. As industries start discovering and perfecting emotional AI technology, more use cases will emerge.

How does reading these examples make you feel? Do they sound promising or threatening? What other examples can you think of?

Wake Up Call: Helping the I-generation Discern Reality from Illusion

While Millennials continue to capture most of the headlines, we are just now starting to understand the next generation. Early reports are worrisome. The Atlantic just published an article about an extensive study on what is now called the Igeneration and how it compares to previous generations. They found that teenagers of this generation (born between 1996 and 2010) are delaying independence and therefore avoiding many of the risks that other generations fell prey to such as alcohol and drug abuse. Yet, they are also experiencing an increase in depression and suicide rates. In short, adolescents are both safer and lonelier. This is a paradigm we will have to grapple with for years to come.

According to the article, the single defining trait of this generation is technology. They are the first ones to grow up with smart phones. Many spend hours on their phone and fifty percent say they are addicted to it. This trend has had devastating effects most of which is amplifying the sense of being left. In fact, according to the study, phone usage had an inverse relationship with happiness. That is, the less you use your phone, the happier the teenagers reported they felt.

Leaving the pernicious effects of social media aside, I want to focus on the smart phone itself. Its very existence has fundamentally changed how teenagers perceive the world around them.

The Gap Between Generations

Children are like sponges. They have a unique capacity to absorb the world around them in ways adults no longer can. Their minds are malleable by all the stimuli around them. The biggest tragedy of children growing up in front of a screen is that they start losing the ability to differentiate the virtual world from the real one. Even if they cognitively understand the difference, they may still consider the virtual world as essential to their life. The snapchat profile is no longer an avatar but becomes an integral part of their identify. Their day-to-day experience, good and bad, gets amplified. If now teenagers can attain instant fame, they can also experience the devastating effects of cyber bullying. It is one thing to be teased before a small group of peers in school. It is a whole other matter when the teasing happens at millions of screen worldwide.

Now, it would be unfair to say that only teenagers are struggling to limit their smart phone usage. Many adults, including the one typing, have a tendency to check the phone many times throughout the day. However, adults like myself had the advantage of growing up in an offline world. Call me old-school but there is no online experience that can match the satisfaction I get from reading a book. Because of this perspective, I wonder if we adults are underestimating the effects of introducing these devices so early in our children’s development.

As a parent of 7 and a 5 year-old, controlling their screen time is a constant source of worry if not obsession to both me and my wife. I can’t even imagine how the struggle will be as they get older and their peers start coming to school with smart phones. While I can delay it for a few years, I have to accept that our kids simply live in a different world than the one we grew up in. While limiting screen time is a good step, I think the bigger challenge is teaching them to make good choices when we are not present. Essentially, we need to impress on our children that the analog world is vastly richer than the digital representation they see on screens.

Real Versus Virtual

How do we teach a new generation to discern what is real from what is not? In past blogs, I have talked about preparing the next generation through education. Nevertheless, this is not enough. At the heart of this crisis is changing how we and our children approach technology altogether. If we are to help them discern reality outside of their phone screens we must first help them approach the technology they use wisely. That means helping them understand when it is time to put the screen down on their own.

I am encouraged when I see that my kids drop everything at the invitation to go to the pool. This tells me that while they enjoy their screens, they are still no match to the real experience of chlorine-full water splashing through their bodies. In the same way, my prayer for the Igeneration is that they learn that seeing someone face-to-face will always beat a video-conference interaction and that running in the woods will always be superior to any VR game they play.

The best way to help with that is being conduits of analog experiences that will blow away the digital ones. The gift of undivided attention, the warmth of a hug, the encouragement from words of affirmation are just a few examples of experiences that are best delivered in person than digitally.

If you see someone from the igen today, ask them to put down their phone and give them a hug.

Update on 04/10/2021

Subsequent studies have questioned the findings from the research above. The reality is that it is simply too early to make any conclusions. This does not mean we need to throw caution off the window but it does show that the causes to this worrisome trends are more complex than previously thought. The overall conclusion of this blog remains the same, let’s continue to love on our igen children and walk with them as they grow up in a digital world.